Customer Service

As one of Australia's largest independent web printers, we can provide you with complete printing services, taking advantage of the latest technologies. As a family-owned company, we remain small enough to provide your with outstanding support and personal attention.

That’s why several of our customers have been with us for more than 30 years.

TEAM

Expertise at your disposal.

We have committed numerous resources solely to customer service. Our Customer Service Representatives are amongst the finest in the business. We treat your publication as if it were our own, and that’s not taken lightly. Our goal is to develop a genuine partnership with clients.

With a long history both in printing and in publishing, we understand media publishing. From your first contact with us, our team can consult you in making optimal choices to achieve the results you seek while incorporating cost-saving ideas along the way.

Your publication will benefit from centralised coordination under the supervision of a dedicated manager. This centralisation allows us to evaluate every opportunity for improving production schedules and streamlining job processing.

24/7

We never stop.

Our Customer Service department is available 24 hours a day. All of our service team members have access to our computer tracking and order entry systems to give updated progress reports on every title.

Other capabilities

We are continuously upgrading and adding to our capabilities in the service of our customer. If you would like to find out how we can help your business please contact us here.